The lady who became separated from her husband in a shopping centre and asked for them to put out a call: Well, we can but we can't give out his name due to the Data Protection Act!
The establishment who, when offered cash, said: Haven't you got a card, please?
The hospital department that won't let you make an appointment in person. So my friend's dad stood in front of the receptionist and called her on his mobile - whereupon she made the appointment!
Pathetic, isnt it. That's England today for you. Thank God the vast majority of us are normal.
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